Goverlan Remote Assistance Client

Goverlan Remote Assistance Client is a software application designed by PJ Technologies, Inc. that allows IT administrators to remotely access and control user's computers for troubleshooting, support, and maintenance purposes.

Goverlan Remote Assistance Client works by establishing a secure connection between the IT administrator's computer and the user's computer. It provides features like screen sharing, remote control, file transfer, chat, and more, enabling the IT administrator to diagnose and resolve issues remotely.

Goverlan Remote Assistance Client is available for Windows operating systems including Windows 7, 8, 10, and Windows Server editions.

Yes, Goverlan Remote Assistance Client prioritizes security. It uses industry-standard encryption protocols to protect data transmitted between the IT administrator's computer and the user's computer. Furthermore, it offers granular access controls and authentication mechanisms to ensure secure remote sessions.

Yes, Goverlan Remote Assistance Client supports concurrent usage by multiple IT administrators. This allows collaboration and enables multiple technicians to assist users simultaneously or work on different support cases concurrently.

No, the end-user only needs to download and run a lightweight executable file provided by the IT administrator. This avoids the need for a full installation process on the user's end and simplifies the remote assistance experience.

Goverlan Remote Assistance Client offers a wide range of features including remote screen sharing, remote control, file transfer, chat and messaging, system information gathering, script execution, virtual desktop integration, and more. It provides comprehensive tools for effective remote support and troubleshooting.

Yes, Goverlan Remote Assistance Client is designed to work across different networks and firewalls. It uses standard communication protocols and can leverage various connectivity options like VPN or port forwarding to establish a connection even in restrictive network environments.

Yes, Goverlan Remote Assistance Client is suitable for large-scale deployments. It offers enterprise-level management capabilities, including centralized administration, group policies, reporting, and deployment tools.

Yes, PJ Technologies, Inc. offers a trial version of Goverlan Remote Assistance Client which allows users to evaluate its features and functionalities before making a purchase.